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User Management

Manage team members, invitations, and access within your SureStage organization.

Inviting Users​

  1. Go to Settings > Team Members
  2. Click Invite Member
  3. Enter their email address
  4. Select a role (Admin, Editor, or Viewer)
  5. Click Send Invitation

The user receives an email with a link to join your organization.

Managing Members​

Roles​

RoleCapabilities
AdminFull access - manage members, billing, SSO, all resources
EditorCreate and modify simulations, routes, environments, flows
ViewerRead-only access to all resources

Changing Roles​

  1. Go to Settings > Team Members
  2. Click the role dropdown next to a member
  3. Select the new role

Removing Members​

  1. Go to Settings > Team Members
  2. Click the Remove button next to a member
  3. Confirm removal

The user loses access immediately. Their created resources remain in the organization.

User Status​

StatusDescription
ActiveFull access to the organization
InvitedInvitation sent, not yet accepted
SuspendedAccess temporarily revoked by an admin
DeactivatedAccount disabled (via SCIM or manual action)

Next Steps​

  • Roles & Permissions - Detailed permission matrix
  • SO Setup - Configure single sign-on
  • CIM Provisioning - Automate user lifecycle