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Notifications

Stay informed about activity in your SureStage workspace with in-app notifications. Get alerts for simulation changes, team invitations, sharing requests, and system events.

Notification Bell​

The notification bell appears in the top-right corner of the header, next to your user avatar.

Unread indicator - A red badge shows the count of unread notifications. The badge disappears when all notifications are read.

Click the bell icon to open the notification panel.

Notification Panel​

The notification panel slides out from the right side of the screen.

It displays:

  • Notification list - All notifications, newest first
  • Filters - Show all, unread only, or by type
  • Mark all read - Clear the unread badge
  • Notification settings - Configure preferences

Notification Types​

Simulation Changes​

Get notified when someone modifies a simulation you own or collaborate on.

Events:

  • Simulation created, updated, or deleted
  • Routes added or modified
  • Responses changed
  • Configuration updated (CORS, delays, state management)

Notification shows:

  • Who made the change
  • What changed
  • Link to the simulation

Sharing Invitations​

Receive alerts when someone shares a simulation or blueprint with you.

Events:

  • You're added as a collaborator on a simulation
  • Someone shares a blueprint with you
  • Your access level changes (viewer to editor, etc.)

Notification shows:

  • Who shared the resource
  • Resource name and type
  • Your new access level
  • Quick action to view the resource

Team Updates​

Stay informed about changes to your organization's team.

Events:

  • New team member joins
  • Member role changes
  • Member removed from team
  • You're granted admin privileges

Notification shows:

  • Who performed the action
  • Affected team member
  • Role or permission changes

System Alerts​

Important messages from SureStage about your account or service.

Events:

  • Simulation health check failures (if configured)
  • Scheduled task completions or failures (see Automation & Scheduling)
  • License or billing updates
  • Service maintenance windows
  • Security alerts (password changes, new login locations)

Notification shows:

  • Alert severity (info, warning, critical)
  • Description of the event
  • Recommended actions

Notification States​

Each notification has a visual state:

  • Unread - Bold text, highlighted background
  • Read - Normal text, standard background
  • Archived - Hidden from main list, accessible via filters

Notification Actions​

Hover over any notification to reveal action buttons:

Mark as Read/Unread​

Toggle the read state of individual notifications.

  • Mark as read - Removes it from the unread count
  • Mark as unread - Adds it back to unread (useful for flagging important items)

Archive​

Remove a notification from the main list without deleting it.

Archived notifications are accessible via the Archived filter in the notification panel.

Quick Actions​

Some notifications include inline actions:

  • View - Opens the related simulation, blueprint, or resource
  • Accept/Decline - Respond to sharing invitations
  • Dismiss - Archive the notification immediately

Notification Preferences​

Configure which notifications you receive and how.

Accessing Preferences​

  1. Click the notification bell
  2. Click the gear icon at the top of the notification panel
  3. Or navigate to Account Settings > Notifications

Notification Categories​

Enable or disable notifications by category:

CategoryDefaultDescription
Simulation changesOnEdits to simulations you own or collaborate on
Sharing invitationsOnWhen someone shares a resource with you
Team updatesOnChanges to team members or roles
System alertsOnImportant service or account messages
Scheduled tasksOffAutomation task completions and failures
Health checksOffSimulation health check alerts

Delivery Channels​

Choose how you receive notifications:

  • In-app only - Visible in the notification bell (always enabled)
  • Email - Also send to your registered email address
  • Digest - Combine multiple notifications into a daily or weekly email summary

Email Frequency​

If email delivery is enabled, choose frequency:

  • Real-time - Send emails immediately as events occur
  • Daily digest - One email per day with all notifications
  • Weekly digest - One email per week with all notifications

Digest timing - Digests are sent at 9 AM in your organization's timezone (see Localization Settings).

Quiet Hours​

Mute notifications during specific hours:

  1. Navigate to Account Settings > Notifications
  2. Enable Quiet Hours
  3. Set start and end times (e.g., 8 PM to 8 AM)
  4. Choose timezone

During quiet hours:

  • In-app notifications are still received but not shown as pop-ups
  • Email notifications are delayed until quiet hours end
  • Critical system alerts bypass quiet hours

Managing Notifications​

Bulk Actions​

Select multiple notifications to perform actions:

  1. Click the checkbox icon at the top of the notification panel
  2. Select individual notifications or click Select All
  3. Choose an action:
    • Mark all read
    • Archive selected
    • Delete selected

Clearing All Notifications​

Remove all notifications at once:

  1. Open the notification panel
  2. Click Settings (gear icon)
  3. Click Clear All Notifications
  4. Confirm

This action cannot be undone.

Notification History​

View past notifications beyond what appears in the panel.

  1. Navigate to Account Settings > Notifications
  2. Click View Full History

The history page shows:

  • All notifications from the last 90 days
  • Filters by type, read status, and date range
  • Search across notification text
  • Export to CSV for record-keeping

Feature Flag Requirement​

In-app notifications are controlled by the in_app_notifications feature flag. If you don't see the notification bell, your organization may not have this feature enabled.

Contact your organization admin or SureStage support to enable the feature.

Common Issues​

Notification bell not showing - Verify the in_app_notifications feature flag is enabled for your organization. Check Feature Flags.

Not receiving notifications for shared simulations - Check notification preferences to ensure Sharing invitations is enabled.

Too many notifications - Enable Digest mode to consolidate notifications into a single daily or weekly email.

Missing critical alerts - Ensure Quiet Hours is not muting important notifications. Critical system alerts should bypass quiet hours.

Best Practices​

Check notifications daily - Don't let the unread count pile up. Review and archive regularly.

Use read/unread as a flag - Mark important notifications as unread to remind yourself to follow up.

Enable digests for noisy categories - If simulation changes flood your inbox, switch to daily digest mode.

Set quiet hours - Avoid notification fatigue by muting non-critical alerts during evenings and weekends.

Archive aggressively - Keep the notification panel clean by archiving items you've acted on.

Next Steps​